FAQ

Frequently Asked Questions – Below is a list of the most frequently asked questions about being a panellist. If you require any further information, please contact us at info@ori-derm.ie

What is a claim?

A claim is the industry term for a promise a cosmetic product makes. These claims usually appear on the packaging of the product, but can also be used for TV and magazine advertisements. You will see these claims on many products that you already own, for example: your 24 hours antiperspirant deodorant or your volumising mascara.

Why become a panellist?

Becoming a panellist will enable you to try out innovative new products, free of charge before they reach the market. We perform numerous evaluation studies on cosmetic products daily. This requires a committed and dependable group of panellists from the general public. Your participation enables us to determine a product’s performance and helps in the development of high performance and high quality products and claims. You can choose which study you wish to participate in based your own skin concerns and characteristics e.g. anti-wrinkle, anti-acne studies.

What is involved?

As a panellist, you will be asked to come to our high-tech facility for a predetermined period of time to take part in a study. Some studies may take 20 minutes of your time; some may take longer – up to 8 hours. Some can involve you coming back to be assessed on different days over weeks or months. You may also be asked to participate in a home study where you will be given a product to assess as part of your daily routine. You will then be asked to fill out a questionnaire on the product’s feel and performance.

How do I become a panellist?

In order to participate in one of our studies simply follow these easy steps:

Your application will be assessed by Ori-Derm and if it is successful, you will be included on our database of panellists. You will then be contacted by Ori-Derm to inform you of upcoming studies you are eligible to take part in.

What is a study?

It is research to determine the efficacy of a product and prove a product claim. For example, an anti-wrinkle cream might be tested to prove it decreases wrinkles whilst also firming and moisturising the skin. We study these claims using specialised sensors, photography etc.

Are the products safe?

Yes. Product safety is a top priority for Oriflame Cosmetics and you can be assured that all products undergo a rigorous safety assessment before you use them. Our products fully comply with the EU Cosmetics Regulation 1223/2009 and other important international cosmetic regulations. All studies you take part in are performed under strict control and under the appropriate EU guidelines.

Are the studies safe?

Yes. All our protocols are reviewed ethically before the study commences. All our studies are performed under a strict quality standards and follow EU guidelines.

What sort of studies can I participate in?

We perform a range of different studies over various lengths of time. For an overview of the different types of studies available, please see our study types and our upcoming studies tab.

Who can be a panellist?

Currently we are have a panel of approximately 3000 panellists. If you are between the ages of 18-75, live in or have easy access to Bray and are in good health, we would love to hear from you.

Will I be paid for the studies?

You will be reimbursed for expenses and the inconvenience incurred by participating in the study. The level of reimbursement will thus depend on the type and length of the study. You will be informed of the amount before accepting to participate in each study. The reimbursement is only paid upon completion of a study. If you are removed from a study by us for any reason you will receive compensation to date.

Are there any side effects?

No side effects from the products are expected. You complete a medical questionnaire to declare any allergies you may have or any medication you are taking. By filling in the full questionnaire, we are aware of your skin type and sensitivities. We will not ask you to try any product that you don’t usually use or that is not suited to your skin type. In the unlikely event that you do notice any irritation from using one of our products, you should stop using the product and contact Ori-Derm. There is an out of hours’ number which can be contacted for any irritations that occur outside of office hours, this number will be provided to you when you sign up to a study.

Where will the studies be performed?

All studies will be performed at Ori-Derm, part of the Oriflame Research & Development building. This is located at the entrance to Bray Business Park on the Southern Cross Road, just off the N11, south of Bray town. Please see the contact page for more details. This facility can be accessed by a local bus service.

Can I pull out of a study once it has started?

You are at liberty to withdraw from a study at any stage. However, you may not be entitled to receive your full participation fee. You may not be considered for future studies if you withdraw from a study before its completion.

Is Ori-Derm or Oriflame involved in animal testing?

Please click here to see Oriflame and Ori-Derm’s position on animal testing.

What happens to my personal information?

All information we store about you is confidential and will be stored on our secure database in Ori-Derm. None of your personal information will be passed to a third party. We are registered and comply with the Data Protection Act 1988 & 2003 (Amendment). Please consult our privacy policy for further information.

What do you use to measure our skin?

We use various types of instruments to measure your skin. These include specially designed sensors to measure attributes such as the moisture in your skin and the firmness of your skin. These instruments are non-invasive and do not hurt or disrupt the skin barrier. We also use high-tech photography to examine wrinkles, fine lines, skin sagging, cellulite and other characteristics of the skin.

Will I find out the study results?

The study results will be shared on the News tab once the product has been launched. This can take up to 12 months from the study end date.

Can I buy the products?

Yes, you can purchase the products via the Oriflame website.

Can I keep the study products once the study is completed?

Unfortunately, no, all study products must be returned at the end of the study for quality purposes.